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  The Marketing Clan

Is your business providing the best possible customer service?

6/5/2016

 
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​‘Always put yourself in the customer’s shoes’ was the most valuable advice I was given when starting out in the industry, especially when it comes to meeting customers’ expectations through excellent service.
 
Customer service however is not just about the way a retailer interacts with a shopper at the point-of-sale, or for example the way a wholesaler delivers to a business account.
It is more than that.

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    Author

    Jamie McAinsh
    ​

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